We offer our customers a completely hassle-free 30 Days Money Back Guarantee Refund Policy on purchases (see restrictions below) made here on ShopaZoid.com. Note that all purchases are flat rate one-time prices only, and there’s NEVER anything to cancel. If you have made a purchase, you may return your product back to us for a full refund by following the instructions below. But please note that some products will be listed as “Exchange Only” and can only be exchanged. Also Expedited shipping costs are non-refundable. Please see Shipping Policy for more information.
If you are dissatisfied for any reason, and desire to either exchange a product or desire a refund, you must first contact us via one of our contact methods (Live chat, phone, email) within 30 days from the time you received your purchase.
Please DO NOT return your product without first contacting us and receiving a response from us, because you will need an RMA #. Contact us first, and we will provide you easy instructions, including an RMA # on how to send back your return. By not following these instructions may cause a delay in processing your return.
** We will honor your request for an exchange or refund if the following conditions are met.
All contents that you received must be returned
To receive a full refund, all items received must be returned back to us at your expense.
If the reason for your return was our mistake (such as we shipped the wrong product in error), then we will gladly provide you a prepaid shipping label to send the product back to us for either an exchange or refund.
Receiving Your Refund or Exchange
Upon receiving your return, your request for either an exchange or refund will be processed within 3-5 business day. Refunds will be credited back to the method of payment you used to make your purchase, or your exchange will be shipped to the address used in the original purchase.
Contact us: If you are dissatisfied for any reason after making your purchase or if you have additional questions about our refund policy, please feel free to contact us. The fastest way to reach is by using the “Chat with Us” Live chat feature at the bottom right corner of our site. We are available for live chat Mon-Fri from 10AM – 5PM EST. You may also call us at 1-800-854-2303 or email us at:
su*****@sh*******.com
. We respond to all emails within 24 hours or less Mon-Fri.
